Help Center

Shipments are sent in secure, durable cardboard packaging to ensure the products are protected during transport.

Orders are shipped via international courier services (e.g., DPD, DHL, UPS) and are typically delivered within 2-5 business days after production. Once the package is dispatched, you will receive an e-mail with a tracking link.

Always remember to carefully inspect the package in the presence of the courier. If you notice any damage, open the package, check the product's condition, and if necessary, fill out a damage report with the courier. Please also inform us immediately about the situation.

For business customers (VAT invoice), it is possible to pick up purchased items at our headquarters in Poland, provided that a pre-payment has been made and confirmed beforehand.

Yes, every purchase is documented with a full VAT invoice sent electronically.

Yes, we offer a full 24-month warranty because our products meet the highest quality standards.

We accept traditional bank transfers, credit/debit cards, Apple Pay, Google Pay, and various international online payment systems. Standard products can be sent with cash on delivery in selected regions, while custom orders always require pre-payment.

Yes, for government units, educational institutions, and regular B2B partners, we offer the possibility of purchasing products with deferred payment terms. You can read more about this here.

Of course! We have a dedicated samples section where you can find various sample kits for our materials and products.

The size provided refers to the pattern itself. The white border or background area around it is not included in the product dimensions.

Yes, as a manufacturer, we can produce stickers in any format. After choosing a design, please contact us directly. Minor format adjustments are free of charge. If the sticker size exceeds 100 x 200 cm, it will be divided into several elements for easier application.

The surface should be cleaned and degreased before installation. For surfaces that allow chemical degreasing, you can use denatured alcohol or extraction naphtha. Stickers can be mounted on all smooth surfaces - furniture, glass, mirrors, plastics, lacquered surfaces, metal, etc. Ensure the surface is completely dry before application!

Yes, but please note that some latex paints (specifically those with high stain-resistant properties) may significantly reduce the adhesive's effectiveness.

Absolutely. Our stickers are completely waterproof and resistant to washing, including mechanical car washes. They do not negatively affect the paint surface. Remember to clean and degrease the surface before application.

The minimum durability is estimated at 5 years for indoor use, and 3 years for outdoor applications (e.g., on a car).

Contour-cut stickers are printed on specialized vinyl and then cut precisely along the edges of the design. This allows us to combine a full range of colors with any custom shape.

Of course! If you are interested in different colors, suggest your own, and we will prepare a custom color scheme for you. If you like the result, we will make it possible for you to place an order.

Yes, please send your photo to info@wallyboards.eu. We will assess the image quality and determine the maximum possible size for the wallpaper. For best results, files should have at least 100 dpi at a 1:1 scale.

Lamination involves covering the print with a protective foil that increases resistance to mechanical damage, scratches, and UV radiation, which slows down the fading process.

Matte laminate does not reflect light, which helps hide minor surface imperfections. Gloss laminate reflects light, which can emphasize any wall unevenness but adds depth to colors.

The colors of the graphics depend on your monitor settings, so they may vary slightly. Minor differences in color are not grounds for a complaint.

Self-adhesive wallpapers consisting of several parts are printed with overlaps for easier alignment. For other types of wallpapers, the choice is yours. The advantage of overlaps is a higher tolerance for minor wall shifts.

For areas with high humidity, you should choose the wallpaper printed on vinyl with an additional protective laminate. This coating protects the surface and makes cleaning easier.

Standard wallpapers should be dry-cleaned. Laminated wallpapers can be cleaned with a smooth, damp microfiber cloth.