info@wallyboards.eu +48 32 720 94 75
Premium boards and signage

Payment and Delivery

We know you are excited to receive your order. That is why we make every effort to ensure it reaches you as quickly as possible and in perfect condition.

Payment Methods

You can pay for your order using one of the available payment gateways or via traditional bank transfer. For standard products, you can choose Cash on Delivery. For regular customers as well as local government and educational organizations, we offer deferred payment options.

Traditional Bank Transfer

After placing your order, you will receive an e-mail with the transfer details.

  • Please include your order number in the transfer title.
  • Production begins after the payment is credited to our account.

Wallyboards
ul. Owsiana 62
40-780 Katowice, Poland

Currency Transfers
  • EUR: PL 73 1140 2004 0000 3812 0539 1273
  • USD: PL 85 1140 2004 0000 3612 0482 9331

BIC/SWIFT Code: BREXPLPWMBK

Online Payments PayU

Instant online payments, BLIK, credit cards, and Apple/Google Pay.

  • Processing in just a few minutes
  • 100% secure (SSL encryption)

Delivery Methods

Once your order is paid, we set a specific production and shipping date. Over 98% of our orders are shipped within the declared timeframe.

DPD / International Courier

Cost from €9.99

Delivery time: production time + 2-4 business days (depending on country)

  • Delivery available for all products in the store.
  • Packages are delivered between 8:00 AM and 6:00 PM.
  • On the day of delivery, you will receive an e-mail with tracking details.
  • Check the package in the presence of the courier! In case of visible damage, refuse the delivery.

Oversized / Pallet Shipment

Cost from €39.00

Delivery time: production time + 3-5 business days

  • Applies to products that cannot be rolled, with dimensions exceeding 265 cm (width + height) or one side longer than 170 cm.
  • The courier is not obliged to bring the shipment inside the building.
  • Specific "carry-in" services are not available for oversized items.

Important: Inspect your parcel upon delivery!

Despite sturdy packaging, damage may occur in transit. You have the right to inspect the condition of the parcel in the courier's presence. If the packaging is visibly damaged, refuse to accept the parcel and ask the courier to draw up a damage report stating the reason for refusal, then let us know - we will send you a new product.

Buying as a consumer? Inspecting the parcel upon delivery is a convenience, not an obligation - if you notice the damage only after unpacking, your right to file a complaint with us remains fully intact.

Purchasing as a business?

If you made the purchase as a business and the parcel is damaged, you must refuse to accept it. Accepting an externally damaged parcel without reservations is grounds for the carrier to reject your claim.

If you accepted a parcel with no external damage but its contents turned out to be damaged, draw up a damage report immediately - no later than within 7 days of delivery - using the DPD damage report or the Ambro damage report. Then file a claim with the courier company and send us a scan of the report - we will help you with the rest of the process.