Returns&RefundsDear Ladies and Gentlemen,
As a consumer you have the right to withdraw from the contract concluded in the Internet Shop within 14 days without giving any reason. The withdrawal period expires after 14 days from the day on which you acquired possession of the goods or on which a third party other than the carrier and indicated by you acquired possession of the goods. In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post or e-mail). For example, you can submit a declaration:
- in writing to the address: Satto Media Piotr Materna, Owsiana 62, 40-780 Katowice, Poland
- in electronic form by e-mail to the following address: firstname.lastname@example.org
In order to comply with the withdrawal period, it is sufficient for you to send information on the exercise of your right of withdrawal before the expiry of the withdrawal period.
If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivering the goods (with the exception of additional costs resulting from your chosen method of delivery other than the cheapest normal delivery method offered by us), immediately and in any event no later than 14 days from the day on which we have been informed of your decision to exercise your right of withdrawal from this contract. The refund shall be made using the same means of payment as you used in the original transaction, unless you have expressly agreed otherwise; in any event, you shall not incur any fees in connection with the refund. We may withhold a refund until we have received the goods or until we have been provided with proof of return, whichever is the earlier.
If you have received an item, please send it back or forward it to us at the address: Satto Media 22/2 Owsiana 62, 40-780 Katowice, Poland immediately, and in any case no later than 14 days from the day on which you informed us of your withdrawal from this agreement. The deadline is met if you send back the item before the expiry of the 14-day deadline. You will have to bear the direct costs of returning the item. You shall only be liable for any diminished value of the item resulting from its use in a manner other than was necessary to establish the nature, characteristics and functioning of the item.
40-780 Katowice, Poland
|I/We(*) hereby inform you(*) of my/our withdrawal from the contract of sale of the following goods(*) from the contract of sale of the following goods(*) from the contract of delivery of the following goods(*), consisting in the performance of the following goods(*)/provision of the following service(*)|
|Date of contract(*)/collection(*)|
|Name of consumer(s)|
|Address of consumer(s)|
|Signature of consumer(s) (only if the form is sent on paper)|
(*) Delete as appropriate.