FAQ

Shipments are sent in a secure, cardboard packaging.

Shipments are dispatched via the reputable courier service DPD. For courier deliveries, packages are delivered within 24-48 hours. After placing your order and dispatching the package, you will receive an email with a link that will allow you to track the current status of your shipment.

Remember to always carefully check the package in the presence of the delivery person. If you notice any damage to it - open the package and check the condition of your product. If it is also damaged, make sure to write a damage report, and also inform us about the situation.

If you are making a purchase for a company (VAT invoice), it is possible to pick up the purchased items at our company's headquarters, but a prepayment must be made beforehand.

Yes, every purchase is documented with a full VAT invoice.

We offer a full 24-month warranty because our products meet the highest quality standards.

The payment methods we accept are bank transfer, PayPal, iMoje, Blik, Przelewy24, and mTransfer. Standard products are also shipped with cash on delivery, only custom orders require prepayment.

Yes, for budgetary units and local governments, we offer the possibility of purchasing products with deferred payment terms. You can read more about this here.

Of course, we have a section on our website where we have included all our sample sets.

The specified size refers to the pattern itself. The white space around it is not counted towards the product's dimensions.

Yes, we can make a sticker in any format. After selecting the model, please contact us directly, we will discuss the details and prepare an individual quote. Changes to the size of the stickers are free of charge. If the size of the sticker exceeds 100 x 200 cm, then it will be composed of elements ready to be connected.

Before applying, you should wash and clean the surface. In the case of substrates that allow for chemical degreasing, they should be wiped with denatured alcohol or extraction gasoline. Stickers can be mounted on all smooth surfaces - furniture, glass, mirrors, plastics, varnished surfaces, metal, etc. Wait for the surface to dry completely before applying!

Yes, however, a reduced adhesion of the pattern is noticeable. (mainly applies to latex paints by Beckers).

Of course, the stickers are completely waterproof and resistant to intensive washing, including mechanical washing at a car wash. They do not adversely affect the lacquer surface. Remember to wash and clean the surface before application.

The minimum durability is set at 5 years, in the case of outdoor installation - e.g., on a car - 3 years.

It is a sticker printed on specialized foil and then cut along the outline. This way, we combine a richness of colors with any shape.

Of course! If you are interested in other colors, propose your own, and we will prepare an individual color scheme for you. If you like the effect of the ordered and prepared by us color version according to your order, we will then place the project in the store to allow you to place an order.

Yes, we can make a sticker in any format. After choosing the model, please contact us directly.

Definitely, please send the photo by email to [email protected], we will assess the quality of the photo and determine the maximum size of the wallpaper. If you are knowledgeable in graphics - the file must have at least 100 dpi at a 1:1 scale.

Laminating is covering the print with a protective film, which increases the graphic's resistance to damage, minor scratches, etc. At the same time, the wallpaper becomes more resistant to UV radiation, thereby slowing down the fading process of colors under the influence of light.

Matte laminate does not reflect sunlight as well as artificial light present in the room. Glossy laminate will reflect any kind of light. Additionally, matte laminate hides minor imperfections of the surface that are highlighted by glossy laminate.

The colors of graphics depend on the colors displayed on your monitor screen, so they may vary depending on its type. Remember that slightly altered colors of the product do not constitute a basis for complaints, as they do not constitute a manufacturing defect.

Self-adhesive wallpapers, which consist of several parts, are printed with overlaps so you can easily match them. As for the other types of wallpapers - the choice is yours. We can prepare the wallpaper with overlaps or perfectly matched. A great advantage of overlaps is a greater tolerance for minor misalignments (they will not be as noticeable as when mounting wallpaper from edge to edge). Wallpapers mounted with overlaps have slight bulges, which occur at the joints.

For areas with increased humidity, you should choose the option of wallpaper printed on foil and additionally laminated. This is a protective coating that secures the surface of the wallpaper against external factors, so you can easily remove any dirt from it.

In our offer, we have two types of wallpapers: standard and laminated, and the way to clean them depends on their type. Standard wallpapers should be cleaned dry, while laminated wallpapers can be cleaned with a smooth, damp microfiber cloth soaked in warm water.

If you decide to cut the laminated wallpaper, it will not cause any complications or damage.